Facebook · Preserving a loved one's memories
How to save photos from a loved one's Facebook after they pass
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A quiet, private place to gather their photos and videos — organized by year and by the people in them.
If you are their legacy contact
Facebook lets people choose a legacy contact while they are alive — someone trusted to look after their account afterward. If your loved one named you, and granted permission, you may be able to request a download of the photos and posts they shared.
- Check whether you're the legacy contact. If you are, Facebook usually notifies you and the account becomes "memorialized." You'll see legacy-contact options on their profile.
- Request the download. From the memorialized profile's settings, a legacy contact can request a copy of what was shared — if the person enabled that permission. Facebook prepares a file much like a normal information download.
- Save the file somewhere safe. Download it and keep a copy. This is the most complete way to preserve their photos and videos.
If you are family or the estate's representative
If you weren't named as a legacy contact, immediate family members and estate representatives can still reach out to Facebook. Through Facebook's Help Center, you can request that the account be memorialized — preserved as a place to remember them, with "Remembering" shown beside their name — or removed, and in some cases request access to certain content.
These requests require documentation — typically a death certificate and proof of your relationship or legal authority. Facebook will not provide the person's password or let you log in as them; everything is handled gently, through their official forms, with verification.
For photos you can already see
The simplest thing you can do today, with no waiting and no forms, is to save the photos that are visible to you on their profile. Open a photo, click the three-dot menu, and choose Download. It's slower, but it lets you gather the specific moments that matter most to you, right now.
Bringing their memories together, gently
However you gather the photos — a legacy-contact download, your own saved copies, or images shared by other family members — they often end up scattered across phones, folders, and devices. Once you have them, everkept can bring them into one private gallery: every photo and video together, organized by year and grouped by the people in them.
You upload the ZIP or the photos you've collected, and only you and the family you choose can see the gallery. It's never sold, shared, or used to train anything. It's meant to be a gentle, beautiful place to keep their memory close — somewhere the whole family can revisit the moments you shared. There's no rush. It will be here when you're ready.
Common questions
What is a Facebook legacy contact?
Someone a person chooses while alive to care for their memorialized account. A legacy contact can do things like pin a final post and update the profile picture, and — if the person granted permission — request a download of a copy of what was shared. You must have been named beforehand in their Facebook settings.
What is a memorialized Facebook account?
An account preserved as a place to remember someone. "Remembering" appears next to their name, the profile stays visible to those who could already see it, and no one can log in. Immediate family or an estate representative can request memorialization through Facebook's Help Center with documentation like a death certificate.
Can I get into their account without the password?
No — Facebook won't share a deceased person's password or allow login, for privacy and legal reasons. Family and representatives use Facebook's official forms with proof of relationship or authority instead, to request memorialization, removal, or — with documentation — access to certain content.
How can I keep their photos together in one place?
Once you've gathered the photos — through a legacy-contact download, your own saved copies, or photos shared by family — everkept brings them into a private gallery organized by person and year, a gentle home for their memory the whole family can revisit.
A place to keep their memory close
However you gather the photos, everkept can organize them into a private gallery by person and year — a quiet, beautiful place for your family to revisit. There's no rush.
Browse your whole gallery free →Private to you and your family · Your files stay yours · Free to see what we found, one-time price, no subscription