How to save photos from a loved one's Instagram after they pass

For photos you can already see

The simplest thing you can do today, with no waiting and no forms, is to save the photos that are visible to you on their profile. It's slower, but it lets you gather the specific moments that matter most, right now.

1. Open a photo on their profile. View it full size in the app or on a computer.
2. Save it. On a computer you can save the image from your browser; on a phone, a screenshot captures the photo at screen quality.
3. Keep them together. Move the photos you gather into one folder or album so they don't get scattered across your phone.

About memorialized accounts

Instagram can memorialize an account so it's preserved as a place to remember someone. The word "Remembering" appears next to their name, the profile stays visible to the people who could already see it, and no one can log in to it. Memorializing keeps their photos and posts in place, so loved ones can still visit them. Immediate family or an estate representative can request memorialization through Instagram's Help Center.

These requests usually call for documentation — typically proof such as a death certificate, and proof of your relationship or authority. Instagram will not share the person's password or let anyone log in as them; everything is handled through their official forms, gently and with verification.

If you have lawful access to their account

If you already have rightful access to your loved one's account and the email tied to it — for example, as the person handling their estate — the account's own download tool is the most complete way to gather their photos and videos. It works the same way it does for anyone: in Accounts Center, under Your information and permissions, choose Download your information, select photos and videos, and request the file. Instagram emails a link when it's ready, which can take a day or two.

Only take this path if you have the legal right to do so. If you're unsure, the saved-photos and memorialization options above are gentler places to start, and you can reach out to Instagram's Help Center for guidance on what's appropriate.

everkeptphotos.com/gallery

A quiet, private place to gather their photos — organized by year and by the people in them.

Bringing their memories together, gently

However you gather the photos — saved copies, a download, or images shared by other family members — they often end up scattered across phones, folders, and devices. everkept can bring them into one private gallery, organized by person and by year, with photos and videos together.

It's meant to be a gentle, beautiful place to keep their memory close — somewhere the whole family can revisit the moments you shared. There's no rush. It will be here when you're ready.

Common questions